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Porterville Transit
61 W. Oak Ave.
Porterville, CA 93257
(559) 791-7800
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Porterville Transit

Accessibility


The front of every bus has priority seating for our Senior and Disabled riders. All Buses have lift mechanisms to assist customers in wheelchairs or with other mobility impairments to board. Most of our newer buses are low floor buses, which means that there are no steps to climb to enter the bus. Many buses also have a "kneeling" feature that allows the front and middle of the bus to lower towards the curb, easing the first step into the bus. "Kneeling" buses are designated at the front door.

Is there a limit on the size of a mobility device?

Most of the accessible vehicles in our fleet are designed to accommodate a mobility device no larger than 33 inches wide by 50 inches long/ and or weighing with its passenger up to 800 lbs. While we make all reasonable efforts to accommodate our riders, if your mobility device is longer than this, we may not be able to transport you either because it would damage the vehicle or do to so would impose an unreasonable safety hazard.

It is strongly recommended that while on the life of the bus or in the bus, the person using an electric mobility device turn off the power. This is not, however, a requirement.

Bus Riding from start to finish

All Porterville Transit bus routes are accessible.

Bus riding from start to finish, picture #1

  • At the bus stop, wait near the curb by the bus stop sign. Signal to let the bus driver know you want that particular bus.

Bus riding from start to finish, picture 2

  • When the bus stops, please remember to move your chair back from the curb so that the driver can safely deploy the lift. The driver will explain how to board. You're welcome to ask for any instruction to be repeated.

Bus riding from start to finish, picture #3

  • When the driver signals you to board, wheel your wheelchair onto the lift (facing either toward or away from the bus), up to the metal barrier. Keep your elbows close to your body. Use the motor, your brakes or your hands to hold your wheelchair securely while you're riding the lift. As an extra safety measure, an outer barrier will flip up before the lift is raised.

Bus riding from start to finish, picture #3

  • The lift will raise you to floor level inside the bus and the rear barrier will drop. Move to the farebox and pay your fare, or show the driver your pass or transfer with your valid I.D.

Bus riding from start to finish, picture #5

  • Move down the aisle to the area equipped with wheelchair tiedowns. You'll find this area at the middle of the bus.

On some buses, tying down your wheelchair requires flipping up the forward-facing and nearest side-facing passenger seats on the driver's side of the aisle.  On some buses, the tie-downs are on both sides of the aisle.

Bus riding from start to finish, picture #6

  • First, raise the sidefacing seat. Pull forward on the black knob you'll find under the seat. Then push the seat bottom up until it looks into the upright position.

Bus riding from start to finish, picture #7

  • Move your wheelchair up just a bit - to the first folding seat. Pull forward on the black knob under the seat near the aisle and push up until the seat locks into an upright position.
  • Now that your wheelchair is in the appropriate place, look for the tie-down located on the floor on each side of the wheelchair securement area.
  • The Bus Operator will perform the securement of your wheelchair, please ask the operator any questions you might have.

Riding the bus from start to finish, picture#8

  • The wheelchair seating area also has seat belts. For your safety, and the safety of other passengers, you must use the seat belts provided. To snap the seat belt in place, insert it into the buckle until you hear it click into place. Tug gently on the free end of the belt to be sure it's snug.

Riding the bus from start to finish, picture #9

  • There's a pull cord or a yellow press strip at the wheelchair height on the side of the bus. Pull the cord or press the strip to signal your stop. The best time to signal is at least one block before you with to exit.

When the bus has come to a complete stop, here's what to do:

  • Release the seat belt.
  • Release the tie-down by pushing on the red knob. Or, remove the securement straps.
  • Release the wheelchair brakes and move to the doorway.
  • At the driver's signal, move onto the platform. Use the motor, your hands or your brakes to hold your wheelchair securely while you're on the lift. And please, remember to keep your elbows close to your body.
  • When the lift has reached the ground and the front barrier has dropped, wheel your chair forward to clear the lift. Be sure to move your chair away from the lift so the driver can restow it safely.

Note: If you need help in boarding the lift or securing your wheelchair in place, please ask the driver for assistance.

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