Employee of the Month

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City of Porterville
291 North Main Street
Porterville, CA 93257
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City Manager

City of Porterville

January 2019 Employee of the Month

Marcia Dickey

Finance Department

For the month of January 2019, we are pleased to honor Marcia Dickey as employee of the month for the City of Porterville. Marcia joined the City in December 2005, as an Account Clerk I in the Finance Department, supporting the Utility Billing Division. 

Marcia immediately exhibited a willingness to learn and was promoted to Account Clerk II in June 2007. Initially, her duties included utility billing, preparing and auditing shut off lists, processing hundreds of transactions per day, and reconciling errors. She learned to process demand for payment requests, release of liens, balance the cash drawers and prepare bank deposits as backup.

In July 2015, Marcia was promoted to Account Technician. In her new position, Marcia played an integral role in the implementation and administration of a new meter reading and utility billing system and spent numerous hours setting up and training staff to operate the new system. Additionally, she assisted with the East Porterville Water Project. She was backup for the Utility Billing Supervisor and is effective at resolving issues and maintaining a professional demeanor while dealing with the most difficult customer.

In April 2018, Marcia was promoted to Utility Billing Supervisor where she has demonstrated superior managerial skills and a great work ethic.  She manages all functions that keep the Meter Reading Division staff working efficiently. She maintains a close working relationship with the City’s Water Department, and always puts a positive attitude at the forefront and is an essential part of a successful operating and well-organized Utility Billing Department.  Marcia exemplifies teamwork, but she also works well independently. She creates a positive work environment and is always willing to help others and fills in as needed without hesitation. She not only executes her duties efficiently and in a timely manner but also takes initiative to research the best approach to accomplish her tasks. She is extremely organized and highly reliable.

Marcia enjoys spending time with her supportive and loving parents, Patrick and Rhonda, family and friends. During her free time, Marcia’s hobbies include exercising, shopping, traveling and reading a good book with her loyal dog, Sadie, by her side.

Marcia’s favorite part of working with the City is her fellow coworkers, many who have become close friends, and being a part of such a great team. Thank you Marcia, for your continued service to the City and a job well done!

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