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City of Porterville
291 North Main Street
Porterville, CA 93257
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City Updates.cfm

City of Porterville

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As the Coronavirus Disease (COVID-19) situation continues to evolve, locally and around the globe, the City of Porterville remains committed to protecting and preserving the health and safety of our community as our highest priority.  We stand prepared to continue providing essential services to our residents and have taken action to limit, suspend, or cancel all activities that are non-essential in an effort to help slow the spread of COVID-19.  City Hall remains open, however, any questions and/or business that can be handled by phone and email is highly encouraged.  We have compiled the following update in regards to City services and operations. Please note, as City services or operations change, this information will be updated. (3.23.20)

Administrative Services

Human Resources- Open 8:00 am- 5:00 pm and closed for lunch 12:00- 1:00 pm until further notice.  In an effort to minimize in-person traffic, any business that can be handled over the phone and through email is encouraged.  Inquiries can be directed to (559) 782-7441 or

Passports- To minimize in-person traffic and following action taken at the federal and state level, these services are suspended until further notice.



Regular operations continue.  In an effort to minimize in-person contact, please call (559)782-7540 or email before visiting the office.


Building/ Engineering/ Housing/ Planning

Construction has been deemed an essential service. In order to limit exposure, counter service is reserved for the acceptance and issuance of building permits. Counter hours are Monday- Friday, 10:00 am- 2:00 pm.  To provide customer service, staff is available through the following methods:

  • Building: (559) 782-7480
  • Engineering: (559) 782-7462
  • Housing: (559) 782-7460
  • Planning: (559) 782-7460


City Council/ City Manager

City Council- Members remain available to be contacted both by their respective City email and telephone.  City Council has requested the community limit its gathering, and should not exceed 25 persons with adherence to 6' social distancing.

City Manager's Office- Hours remain open 8:00 AM to 5:00 PM, Monday - Friday, but in an effort to minimize in-person contact, please call (559)782-7466 or email

Council Meetings- Consistent with Governor Newsom's Executive Orders, future City Council meetings will be video-streamed on the City's YouTube channel and will allow electronic participation by the public in lieu of personal appearance.

Commissions and Committees- All meetings are cancelled until further notice.


Field Services

Refuse- Regular operations continue.

Water- Regular operations continue.


Fire Department

Emergency operations continue. Non-essential services and events are being modified, postponed, or cancelled.  The public is asked not to visit the City's fire stations, but to call 911 for emergencies or (559)782-7526 for general inquiries or email


Parks & Leisure Services

Parks are open to the public during regular hours, however, group gatherings are discouraged, and should not exceed 25 persons with adherence to 6' social distancing. 

All community events, sports leagues, classes, pavilion rentals, and special programs are suspended until further notice.  Inquiries can be directed to (559) 782-7536 or

Centennial Plaza- Hours open are 8:00 am to 5:00 pm, Monday - Friday, but in an effort to minimize in-person contact, please call (559)791-7695 or email

Golf Course- Closed until further notice

OHV Park- Closed until further notice.

Zalud House- Closed until further notice.


Police Department

Regular operations continue. The Police Department lobby is closed to the public and non-essential services and events are being modified, postponed, or cancelled.

Animal Services- Modified operations

Fix-it tickets- Still being processed.  Residents can use the phone at the front of the building to contact records and an employee will meet them outside to handle their requests.

Public Record Act requests/ Requests for copies of reports- Still being processed.  Residents can use the phone at the front of the building to contact records and an employee will meet them outside to handle their requests.

Fingerprinting and live scanning- Closed to the general public until further notice.

Property evidence recovery- Occurring by appointment only.  Residents should contact (559) 784- 7400 to schedule.



Regular operations continue except for Route 9 (Tule River Indian Reservation).  See modified schedule.



City has suspended the turnoff of utilities for lack of payment and waived late fees until at least April 21.

City Hall office remains open for payments during regular hours, Mon- Fri, 7:30 am- 5:30 pm, however, residents are highly encouraged to minimize in-person traffic by using one of the methods below.  Please call (559) 782-7438 if you are in need of your account number or balance. 

  • Phone- (866) 681-4639
  • Online
  • Via your financial institution



Resolution Declaring Local State of Emergency

March 19, 2020- The Porterville City Council approved a resolution on March 17 proclaming the existence of a local emergency. This will allow the City to access state and federal resources during the COVID-19 pandemic. RESOLUTION NO. 22-2020

City of Porterville Notice

March 12, 2020- With the announcement that Tulare County has had its first confirmed case of the coronavirus (COVID-19) and under the guidance of state and local health authorities, all non-essential City services will be suspended until further notice.  Essential services such as City Hall utility payments and refuse pickup will continue.

The City of Porterville will continue to be in regular contact with health officials, including the California Department of Public Health (CDPH), concerning the appropriate practices and will review future services and programs that might be impacted as more information becomes available. While this decision comes with an abundance of caution, we take the health and safety of our community very seriously. 

As a reminder, the City of Porterville and CDPH professionals are encouraging all community members to continue the practice of every day, common sense, preventative actions which include:

  • Washing hands with soap and water.
  • Clean and disinfect frequently touched surfaces daily. If surfaces are dirty, clean them using detergent or soap and water prior to disinfection.
  • Avoiding touching eyes, nose or mouth with unwashed hands.
  • Cover your cough or sneeze with a tissue or your elbow.
  • Avoiding close contact with people who are sick.
  • Stay away from work, school or other people if you become sick with respiratory symptoms like fever and cough.
  • Remain at home until fever has been gone for at least 24 hours without the use of fever-reducing medicines.
  • Seek immediate medical care if symptoms become more severe, e.g., high fever or difficulty breathing.

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